Return & Refund Policy

At Zarefinds, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• Items must be unused and in their original condition.

• Items must include all original packaging when applicable.

• Proof of purchase may be required.

To request a return, please contact us at support@zarefinds.com with your order number and details about your request.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to complete the transaction.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with photos and details so we can assist you.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Used personal care items

• Items damaged due to misuse

• Final sale items (if applicable)

Please contact us with any questions before returning an item.

Thank you for shopping with Zarefinds.